Privacy Policy

1. Who We Are

Gran-Lee Electric Ltd. ("Gran-Lee Electric", "we", "us", or "our") is an industrial electrical contractor located at 223 Exploration Avenue SE, Calgary, Alberta, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.granlee.ca or contact us for services.

2. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, and company name provided through our contact form or direct communications.
• Usage data — IP address, browser type, pages visited, and time spent on our site, collected automatically via analytics tools (Google Analytics 4).
• Employee portal data — login credentials, directory information, and form submissions for authorized Gran-Lee Electric employees only.
• Cookies — small data files placed on your device to improve site functionality and analytics. You may decline non-essential cookies via our cookie consent banner.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services or quotes.
• Communicate about projects, safety, and operational matters.
• Improve our website and understand how visitors use it.
• Comply with applicable laws and regulations, including Alberta's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
• Maintain the security and integrity of our employee portal.

4. Legal Basis for Processing

We process personal information on the basis of your consent (e.g., contact form submissions, cookie acceptance), the performance of a contract (e.g., service agreements), compliance with legal obligations, and our legitimate business interests in operating and improving our services.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with:

• Service providers — trusted third parties who assist us in operating our website and conducting business (e.g., hosting, email delivery, analytics), bound by confidentiality obligations.
• Legal authorities — when required by law, court order, or to protect the rights and safety of Gran-Lee Electric or others.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies and Analytics

Our website uses Google Analytics 4 to collect anonymized usage statistics. Analytics cookies are only activated after you provide consent via our cookie banner. You may withdraw consent at any time by clearing your browser cookies. We do not use advertising or tracking cookies beyond analytics.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 2 years. Employee portal data is retained for the duration of employment and up to 7 years thereafter in accordance with Alberta employment records requirements.

8. Your Rights

Under PIPA (Alberta) and PIPEDA, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for non-essential data processing.
• Request deletion of your personal information, subject to legal retention obligations.

To exercise these rights, contact us at [email protected] or by phone at 403.207.4941.

9. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our employee portal uses encrypted authentication and role-based access controls. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., Phoenix Contact, Intertek, social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact: